
IT Tech Direct recognizes the integral role that effective Maintenance, Repair, and Operations (MRO) and Supply Chain management play in ensuring operations run smoothly, minimizing problems, and controlling costs. Our team has significant experience helping our customers define repair levels and repair times, and identifying the facilities and manpower required to meet operational goals. IT Tech Direct also provides a range of supply chain services to help our customers optimize resources and manage their inventories. Our team consistently works with our customers on-site at their locations and in our Service Delivery depot to perform life-cycle management analyses and help solve supply chain problems and improve efficiency.
— Core Competencies Include:
- Service use & maintenance data collection
- Root cause analysis of in-service issues
- Spares inventory planning & management
- Obsolescence management
- Depot & Warehousing support
- Provisioning/Re-provisioning Requirements
- Develop & validate logistics documentation
- Monitor, verify & validate support requirements
- Forecasting parts and service demands
- Supply chain analysis & support
- System staging & distribution
- Operational/Supportability Analysis
— Current and Past Performance Includes:
- Providing Warehouse Management and Supply chain logistics support onsite at a federal customer that serves as a central point for maintenance of subscriber units, infrastructure equipment and asset disposition.
- Developed and implemented a preventative and corrective maintenance plan to support Land Mobile Radio (LMR) assets at over four hundred (400) points of entry.
- Review the design, installation, and maintenance of communications systems across multiple federal locations, and provide recommendations to resolve, repair, and upgrade them to ensure future sustainability.
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Why IT Tech Direct
- 20+ years of federal contracting experience
- 24/7/365 technical support
- Nationwide field support teams
- Multiple active contract vehicles
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