— Communications
Tactical Communications
Tactical communication products, infrastructure, and technical support to the federal Government and commercial customers.
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Engineering Services
Comprehensive systems engineering solutions with extensive OEM experience, RF analysis, and FIPS-compliant design.
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Operations and Maintenance (O&M)
Comprehensive operations and maintenance services for mission-critical communication systems.
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Tower Support Services
Site preparation, routine tower maintenance, lighting systems repair, and antenna installation.
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— IT Services
Information Technology
Superior IT services leveraging best-in-class technical talent supplemented by cutting-edge technology training.
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Installation – Implementation
Professional installation and implementation services for communication and IT infrastructure.
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Maintenance
Preventive, corrective, and on-demand maintenance services for all supported systems.
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Service Desk / Help Desk
24/7/365 Tier I, II, and III technical support with customer service helpdesk.
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— Field Services
Nationwide Field Support
On-site technical teams across multiple regions with remote access capabilities.
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Service Delivery
Cross-functional project-based resource team located less than 30 miles from Washington, D.C.
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— Logistics
Integrated Logistics
Effective MRO and Supply Chain management ensuring operations run smoothly and controlling costs.
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— Security
Intrusion Detection
Mission-critical services for field-deployed platforms, operator stations, and communication links.
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Our Values
The principles that guide everything we do.
Mission-Focused
We understand the critical nature of our customers’ missions and align our services to support their success.
Customer-Centric
Our customer-focused approach has enabled us to grow while maintaining collaborative, productive relationships.
Excellence
We are committed to delivering exceptional, cost-effective, and best-value technical support.
OUR LOCATION
Strategically Located
IT Tech Direct is headquartered in Annapolis, Maryland, less than 30 miles from Washington, D.C. This strategic location enables us to provide rapid response to our federal customers in the National Capital Region while maintaining nationwide coverage through our network of field technicians.
Depot Facility Capabilities
- Technical bench area for repairs and testing
- Management offices and coordination center
- Warehousing space for customer equipment
- 24/7/365 Help Desk operations
