Our Story
Headquartered in Annapolis, MD, IT Tech Direct has been providing innovative operational and engineering support services and solutions to the federal government and commercial customers since our inception in 2005.
IT Tech Direct provides support to federal agencies nationwide, offering on-site technical teams that work daily with our customers to meet mission-critical milestones and requirements. We also maintain a depot maintenance facility at our Annapolis headquarters that includes a technical bench area, management offices, warehousing space for customer equipment, and a help desk that provides 24x7x365 Tier I, II, and III Technical Support to customers and the ITTD staff located in the field. Our depot routinely processes service requests for depot-level repairs, warranty/maintenance services, testing, staging, asset tracking, logistics management and support, basic frequency management, and sparing pool management.
IT Tech Direct is committed to delivering exceptional, cost-effective, and best-value technical and programmatic support across dynamic, challenging environments. Our customer-focused approach has enabled the company to grow while maintaining collaborative, productive relationships with long-term federal and commercial clients.
To learn more about IT Tech Direct’s experience, please see our Services.
Why Choose IT Tech Direct
Our commitment to excellence and customer satisfaction sets us apart.
Annapolis, MD HQ
Headquartered less than 30 miles from Washington, D.C.
24/7/365 Support
Round-the-clock Tier I, II, and III technical support.
Nationwide Coverage
On-site technical teams across multiple regions.
Since 2005
Nearly two decades of federal contracting excellence.
Our Values
The principles that guide everything we do.
Mission-Focused
We understand the critical nature of our customers’ missions and align our services to support their success.
Customer-Centric
Our customer-focused approach has enabled us to grow while maintaining collaborative, productive relationships.
Excellence
We are committed to delivering exceptional, cost-effective, and best-value technical support.
OUR LOCATION
Strategically Located
IT Tech Direct is headquartered in Annapolis, Maryland, less than 30 miles from Washington, D.C. This strategic location enables us to provide rapid response to our federal customers in the National Capital Region while maintaining nationwide coverage through our network of field technicians.
Depot Facility Capabilities
- Technical bench area for repairs and testing
- Management offices and coordination center
- Warehousing space for customer equipment
- 24/7/365 Help Desk operations
